Amarclab's Privacy Policy — Your information is safe with us

1. Introduction & Scope

Welcome to amarclab. This Privacy Policy explains in detail how your personal information is collected, stored, used, and protected when you use amarclab's website and mobile application.

By using any amarclab service, you agree to this Privacy Policy. We believe in full transparency — our policy is written in plain language so you can clearly understand every aspect of it.

This policy applies to all amarclab services, products, and digital platforms. It has been developed in accordance with Bangladeshi and international data protection laws.

2. Information We Collect

Amarclab collects different types of information for different purposes. Full details are provided below:

A) Information provided at the time of registration

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• Payment method details (last few digits of card number or mobile banking number)

B) During KYC verification

• Copy of National ID or Passport
• Proof of Address (utility bill or bank statement)
• Selfie or photo (if required)

C) Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Time of Site Visit & Pages Viewed
• Gaming History & Transaction Records

3. How We Use Your Information

Amarclab uses your information only for specific, lawful purposes. We never use it for anything beyond what is necessary or relevant.

• Account Management: To enable registration, login, and account security.
• Transaction Processing: To process deposits and withdrawals.
• Customer Support: To resolve your issues and answer your questions.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Obligations: To meet regulatory authority requirements.
• Service improvement: To improve amarclab's products and overall user experience.
• Relevant Communications: To send important updates, bonus offers, and security alerts.

4. Who Your Information Is Shared With

Amarclab never sells your data. In limited cases, it may be shared with trusted partners solely to deliver our services.

Your information may be shared with:

• Payment Processor: Secure payment gateways are used to process all transactions.
• KYC Verification Services: Approved third parties for identity verification.
• Game Software Provider: Minimum data required to manage gameplay.
• Legal Authorities: Where required by court order or legal obligation.

Parties we will never share your data with:

• Advertising Companies or Marketing Agencies
• Data Brokers or Information Trading Companies
• Competing Gaming Companies
• Unauthorized Third Parties

5. Cookies & Tracking Technologies

Amarclab uses cookies to enhance your browsing experience and ensure the site functions properly.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings (such as language and theme).
• Analytics Cookies: Analyzes site traffic and usage — completely anonymously.

You can disable optional cookies in your browser settings, though some features may not work as expected.

6. Our Security Measures

Amarclab follows the highest industry standards to protect your data. Our security infrastructure operates on multiple layers.

• SSL/TLS 1.3 protocol is used for all data transmissions.
• AES-256 encryption is applied to all stored data.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) is available.
• 24/7 active monitoring runs on the server.
• Staff receive regular training on data protection practices.

7. Data Retention Period

Amarclab does not retain your data beyond what is necessary. Retention periods vary depending on the type of information.

• Account Information: For the duration of your active account and 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 7 years, as required by legal obligations.
• KYC Documents: 5 years after verification.
• Cookie Data: Typically 30 days to 1 year.
• Support conversations: 2 years after resolution.

Once the designated retention period expires, amarclab securely deletes or anonymizes your data.

8. Your Data Rights

As an amarclab member, you have several important rights regarding your personal information.

9. Protection of Minors' Data

Amarclab strictly does not serve anyone under the age of 18. We do not knowingly collect any data from minors.

Age is verified at registration. Should we receive information belonging to a minor for any reason, it will be deleted immediately and the associated account will be closed.

10. Changes to the Privacy Policy

Amarclab may update this Privacy Policy from time to time. Members will be notified of significant changes via email or in-app notification.

Continued use of amarclab's services after any changes will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

The current version of this Privacy Policy January 2026- Published and effective.